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Frequently Asked Questions

Do you have a minimum purchase?

First orders for new customers must be $100 or more. After that, we never ask you to meet a minimum order requirement. We understand you might be a small business owner and will never drown you in inventory you don't need.

How does the order process work?

Creating an account here is the first step. Once approved, you will receive a welcome email with details on order requirements. Log in and place an order. Once we receive your order, someone will contact you with an order total that includes freight charges. We ship using UPS or USPS. We then charge the order to your provided credit card, which will be used for all future purchases. Your payment is never stored electronically, and we also will accept checks. See our terms for more information on payments.

Where do you ship from?

We ship right from our warehouse at 541 Highway 22 East, Whitehouse Station, New Jersey in the United States.

Why can I not post some items on my website or third party sales platforms, like Amazon or Etsy?

Many reasons. Most importantly, because we have licensing agreements with our artists. Some artists do not wish to have their products sold by many parties on these platforms for a variety of reasons. We will always honor our agreements with our artists.

Storing Pedigree Magnets

  • When not using your flexible Magnetic Pedigree, keep it in a clean, dry place.
  • Store flat and do not put heavy objects on top.
  • Do not stack Pedigree Magnets against other magnets with magnet sides facing.

Preparing Magnetic Surfaces

  • Before applying your Pedigree Magnet, be sure the magnet surface is clean.
  • Use a mild detergent to clean the surface, then wipe dry. Painted surfaces, clear coats and waxes should be cured and hardened. (Approximate curing time: Paint-90 days; clear coat-60 days; wax-2 days)

Applying Pedigree Magnets

  • When possible, apply your Pedigree Magnet to a smooth or gently curved surface.
  • Make sure it is flat with no air pockets. Do not pull your Pedigree Magnet across the surface, as it may stretch.
  • Avoid areas where there is intense exposure to the sun or temperatures exceeding 150 degrees Fahrenheit.
  • Long-term exposure to direct sunlight may fade some features of your Pedigree Magnet.
  • If the magnet is in a hot climate, we recommend moving the magnet around on your vehicle to avoid sticking to surface.

Cleaning Pedigree Magnets

  • To protect your Pedigree Magnet and your metal surface, clean with a mild detergent daily.