Frequently Asked Questions
Do you have a minimum purchase?
First orders for new customers must be $100 or more. After that, we never ask you to meet a minimum order requirement. We understand you might be a small business owner and will never drown you in inventory you don't need.
How does the order process work?
Creating an account here is the first step. Once approved, you will receive a welcome email with details on order requirements. Log in and place an order. Once we receive your order, someone will contact you with an order total that includes freight charges. We ship using UPS or USPS. We then charge the order to your provided credit card, which will be used for all future purchases. Your payment is never stored electronically, and we also will accept checks. See our terms for more information on payments.
Where do you ship from?
We ship right from our warehouse at 541 Highway 22 East, Whitehouse Station, New Jersey in the United States.
Why can I not post some items on my website or third party sales platforms, like Amazon or Etsy?
Many reasons. Most importantly, because we have licensing agreements with our artists. Some artists do not wish to have their products sold by many parties on these platforms for a variety of reasons. We will always honor our agreements with our artists.
Storing Pedigree Magnets
Preparing Magnetic Surfaces
Applying Pedigree Magnets
Cleaning Pedigree Magnets